This page is a plain-English guide to the account and promotion information shown on this site. The full terms displayed during registration and inside your VegasHero account control the service. Read those terms before creating an account or accepting an offer.
Accounts and eligibility
Accounts are for adults and one account is permitted per person. Enter accurate details and keep access to the email address on the profile. We may ask for identity, address and payment ownership documents before the first withdrawal. Do not create a second account to replace one under review.
Promotions
Only one of the four welcome offers may be selected per account. Our casino route has 35x wagering on deposit plus bonus and 40x on free-spin winnings, a £5 maximum stake while wagering and a 72-hour spin period. Other offers have their own minimums, eligible games, payment routes and expiry. The offer card in the account is the source for current eligibility and caps.
Deposits and withdrawals
Use only payment details belonging to you and follow the network displayed for any cryptocurrency transfer. Verification is completed before the first payout. The cashier shows current transaction limits and methods.
For a dispute or unclear term, contact support through the account. These notes do not replace the contract you accept at registration.
Account and service limits
We may ask for identity, address and payment ownership evidence before a first withdrawal. Keep the account details consistent with those records, use one account only, and contact support if personal information changes. Payment processing times and limits can depend on verification and the method selected. A promotion can also have an eligibility period, a maximum stake and excluded games. The live offer card and full terms take priority over this summary if wording differs.
Closing or restricting access
Use the account controls to set limits or request self-exclusion. Ask support how a restriction affects access to an open balance or pending withdrawal. Do not create another account to get around an account restriction. This page is a concise guide; the terms presented during account use contain the complete service rules.